Campbell Road Campus - Laboratory Technical Coordinator
(12998208)Location: Richardson, Texas - United States
Posted: 5/14/2012
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Job Description:
Full-time M-F Day shift MT (ASCP) or Equivalent MT (ASCP) or Equivalent 2 Years experience required Excellent customer service and team player attitude. Education:
Bachelor's Degree in Chemical, Physical, Biological, Clinical Laboratory Science or Medical Technology.
Licenses and/or Certifications (Required and Preferred):
MT(ASCP) or equivalent
Related Work Experience and Other Skills:
Five years of clinical experience to include report writing and research activity in assigned area
Two years of supervisory experience in assigned area
A Master's degree or successful completion of the MHS Emerging Leaders program can be substituted for supervisory experience
High level of energy and motivation
Job Roles:
Essential Duties Performance
Weight
1. Adheres to the general hospital standards to promote a cooperative work environment by utilizing communication skills, interpersonal relationships and team building.
· Following hospital policies and procedures (attendance, dress code, etc.)
· Following departmental policies, guidelines and procedures
· Contributing to the overall quality of services, standards of performance and department reputation
· Assumes responsibility for keeping informed about changes in policies and procedures
· Follows scope of practice and legal consequences
· Assures department specific team members are compliant with above and complete requirements in a timely manner
12%
2. Creates and maintains a safe environment for self, co-workers and facility.
· Demonstrating through practice, principles of Infection Control and Universal Precautions, adherence to OSHA standards, Hazardous Material Guidelines, Red Rules Compliance, JCAHO National Patient Safety Goals and CAP patient safety goals
· Safeguarding the rights of patients and hospital personnel to privacy by judiciously protecting information of a confidential manner
· Demonstrating proper technique and use of equipment
· Responding appropriately to emergency situations
· Promoting customer satisfaction by being responsive to clinical needs
· Demonstrates ability to perform skill specific to clinical area
12%
3. Ensures complete, accurate, and timely documentation of laboratory results
· Performs and maintains departmental QC
· Performs maintenance on all departmental equipment and analytical devices
· Proper use of technology in maintaining patient specimen flow in the laboratory area
· Adherence to all quality protocols in the laboratory environment
· Ensuring critical patient information and data are communicated effectively with the multidisciplinary team across the continuum of care and documented properly within the patient record
· Assists and/or provides the department during times of increased workload or personnel absenteeism to provide uninterrupted services to our customers
· Investigates unusual test result situations, documenting appropriate corrective actions
12%
4. Communicates with the healthcare team and co-workers
· Promoting a cooperative working environment by utilizing positive, constructive communication skills to facilitate proper handling of patient testing
· Communicating and addressing conflicts with appropriate personnel, utilizing listening skills, showing sensitivity, and following chain of command
· Communicating with co-workers using tact and in clear, concise, and thorough manner
· Promotes customer satisfaction by being responsive to clinical areas
· Participates in patient and customer related services
· Assists with hiring, firing, training, evaluating, counseling and terminating employees
· Participates in annual performance reviews
7%
5. Takes personal responsibility for performance
· Attends department hospital/staff meetings
· Performing MHS requirements in a timely manner: Blackboard, vaccinations, surveys, benefits, Team Share, performance goals
· Reviews departmental routings, newsletters, minutes, emails etc.
· Demonstrating the ability to accept responsibility and be accountable for patient specimen handling/testing Demonstrating the ability to collaborate with other healthcare team members and the ability to work well with co-workers
· Demonstrating the ability to accept constructive criticism from peers and management
· Assuming responsibility for orientation and mentorship of new staff/students
· Participating and supporting system and department goals
· Demonstrating ability to utilize time effectively and efficiently
6%
6. Professional growth and development initiatives
· Maintaining professional competency by self direction (Certification renewal, annual competencies, continuing education and professional development plan)
· Initiating and facilitating change to improve quality of care, keeping abreast of new developments, and contributing to productive changes in the department
· Developing new programs and/or protocols to enhance patient care delivery
· Recommending capital equipment or other resources to enhance patient care delivery and/or department operations
· Participating in the identification, data collection and appropriate resolution of problems that may involve patients and/or department through quality process improvement activities and hospital pillars (Service, Quality, Growth, Work Place)
· Maintains thorough knowledge of Laboratory and Hospital computer systems
· Responsible for building, validating and/or maintaining LIS computer database for respective assigned area
· Serve as a resource for other staff or clients regarding laboratory and section matters
6%
7. Adhere to accreditation and regulatory requirements
· Develops, maintains, reviews and revises appropriate departmental standard operating procedures and guidelines as appropriate with Medical Director approval.
· Assist QA/QC Manager with investigations and develop quality assurance monitors as needed
· Maintains department specific quality control program as assigned
· Administers and evaluates proficiency assessments
· Provides opportunities for staff to expand in technical and professional knowledge base by creating and administering competency tests.
· Ensures that only those employees, documented as competent perform patient testing.
· Provides training of employees and students when indicated.
· Prepare and participate in regulatory internal and/or external inspections.
· Develops and maintains preventative maintenance schedules and procedures.
12%
8. Helps ensure financial viability of department through performance and/or mechanisms to improve patient outcomes
· Performs and assists in evaluation of new or revised methods
· Recommends capital equipment or other resources to enhance patient care delivery and/or department operations
· Continually reevaluates current methodologies to identify areas for improvement in patient care
· Monitors use of financial resources to maintain cost-effective stewardship
· Monitors department schedules to help maximize resources and limit use of overtime
· Helps maintain adequate inventory of supplies
8%
| Job Capacity: | Employee (full-time) |
| Minimum Education Level: | See Job Description |
| Visa Sponsorship: | No |
| Related Industries: | Laboratory Technician |
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